Thank you for visiting Waters Vacuum Truck Service’s website. We recognize your concern about privacy & security on the Internet and the confidentiality of your personal information. This Privacy and Security Policy describes the kind of information gathered about you from visiting our website and how we will use such information.


Information Subject to Public Records Laws and Other Legal Requirements

We Do Not Collect Unnecessary Personal Information

We will not collect personal information about you, (e.g., your name, address, e-mail address, credit/debit card number or any other information which can be associated with you) when you visit this website, unless you commence making a payment using a credit/debit card or otherwise choose to provide that information to us. The personal information collected through our website and the personal information you otherwise choose to provide to us will be used and retained as described in the remainder of this Privacy & Security Policy.

Information Collected Automatically about the Computer Which Browses or Downloads Information from Waters Vacuum Truck Service’s website

The information we collect and store depends on what you do when you visit our website. Non-personal Session ID information is logged automatically when a visitor accesses our site. The information gathered includes the Internet protocol (IP) address of the computer you are using, the time and date of your visit and does not identify you personally.

We may use this information to measure the number of visitors to different sections of our site, to monitor users’ compliance with the Terms of Use, for any investigative purposes or to help us make our site more useful.

A “cookie” is a small text file that a website can place on your computer for the duration of your visit to the website. It is used only for Session integrity during your visit to the site and not for any marketing or information gathering purposes.

Our website uses only non-persistent temporary “cookies” and neither places any permanent information on nor retrieves it from the visitor’s computer. If you want to browse this site without any interruptions, including being able to make online payments through our site, please make sure that your browser is not set to disable placement of “cookies” on your computer.

This Privacy & Security Policy covers the use of “cookies” by South Coast AQMD only and does not cover the use of “cookies” by any third party sites to which we provide links or third party sites which may link to our website.

Personal Information Collected from E-mails
By sending us an e-mail (by selecting the Contact Us option), you are sending us personal information (i.e., your name, address, e-mail address or other information which can be associated with you without additional information). We store this information in order to respond to your request or otherwise address the subject matter of your e-mail. You should know that e-mail is generally not secure and may be subject to differing laws depending on the state.

Personal Information Collected from Credit/Debit Card Transactions
We request information from the user in order to make a payment using our site. A user must provide contact information, such as their Invoice number, e-mail address or phone n umber, and their financial information, such as a credit/debit card number, CVV2 code, and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only.

We use a credit/debit card processing company to process the users credit/debit card charges for services or products, retrieval requests and chargebacks. We do not retain, share, store or use personal information for any secondary purposes and will furthermore exercise reasonable care to prevent disclosure or use of credit/debit card information, other than as permitted by the Credit Card Association Rules. We will retain or require this information to be retained for a duration of no greater than 5 years in accordance with banking and accounting principles.

Personal Information Transmitted by User Across Internet for Credit/Debit Card Transactions is Made Secure
Here’s what you should know about the security of personal information you provide to us in connection with making a payment using our site:

We require the use of secured connection with encryption to protect transmission of users’ personal information submitted while making a payment using our site. We require that all such information you provide to us in this manner is stored securely in accordance with legal requirements.

Sharing Personal Information with Third Parties
We do not share personal information with third parties, except that we will provide the necessary personal information, including credit/debit card numbers, to the companies assisting us with processing credit/debit card transactions. In some circumstances, we may also be required by law to disclose certain personal information to law enforcement and/or fraud investigatory agencies, or to other third parties when we, at our sole discretion, reasonably believe it to be necessary to protect our property or other rights or the property or other rights of third parties or the public at large.

Consequences of Failing to Provide Personal Information
If you choose not to provide us with your personal information, it will be impossible for you to make a payment using our site. If you have concerns about privacy and security on the Internet, you also have the option of making payments by mail by sending checks or money orders to Waters Vacuum Truck Service, PO Box 18160, Reno, NV 89511 or by visiting our office located at 4275 Rewana Way, Reno, NV 89502 on non-holiday weekdays between the hours of 7 a.m. to 5 p.m. PST.

Getting Access to Information; Changing Information
For information on reviewing and/or making changes to information about you that may be in our records, please send us an e-mail by selecting the Contact Us option or call us at 775-825-1595.

Website Links to Other Sites
Our website may contain links to documents located on websites maintained by other public agencies or private organizations. Once you access an individual document that links you to another website, you are subject to the privacy policy of the website containing the document.

Contact Information
Should you have any further questions regarding this Privacy & Security Policy or your interaction with our website, please contact us at:

Waters Vacuum Truck Service
Attn: Website Management
PO Box 18160
Reno, NV 89511